To provide Old Toy Soldier with an exciting and rewarding auction experience we guarantee the items as described. If an error was made you will be refunded fully upon the return of the lot. You MUST contact Old Toy Soldier Auctions within 7 days of receiving the item in order to receive a refund. After 7 days the items are sold “AS IS” and are NOT RETURNABLE. If payment is not received within 30 days of the sale, items are not returnable and sold as is. No exceptions.